SAP Business Processes Consultant_IBM Cognos / Reporting Tools 

Bulgaria, Burgas 

62617356

What you'll do:

As a Data Services Consultant, Business Processes Consultant, your primary responsibility will be to manage a portfolio of customers and work with the customers to develop a reporting strategy and recommend best practices. In your daily role, you will:

• Collect and interpret client business requirements, translating them into actionable report or dashboard using IBM Cognos tool.
• Specialize in resolving reporting-related issues submitted by external clients.
• Provide expert consultancy on reporting-related challenges to enhance client outcomes.
• Suggest industry-specific and client-profile-oriented standard reports to improve efficiency and insight.
• Maintain effective communication with clients, managing expectations and ensuring satisfaction throughout the reporting process.
• Collaborate with clients to distribute reports and insights across their organizations effectively.
• Update progress in the project tracking tool.
• Collaborate with the consultants from different regions to develop reports.

What you bring:

• Associate degree in a technical field or equivalent experience (bachelor’s required).
• Strong analytical skills, with attention to detail and a curious mindset.
• Customer-focused with clear communication of findings and expectations.
• Ability to analyze problems and provide practical solutions.
• Highly motivated, with a customer-centric mindset and the ability to thrive in a fast-paced environment.
• 4+ years of client-facing experience with strong interpersonal skills.
• 4+ years of experience in data reporting and analysis.
• Experience with Cognos tools preferred.
• Proficient in English communication, interacting with technical and non-technical stakeholders.
• Good understanding of databases.

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