JPMorgan Technology Support II Stratus Platform 

Singapore, Singapore 

625621245

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines
• At least 2 years of application support / production management work experience in the Banking and Financial services industry
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Demonstrable ability to code in one or more languages
• Experience across the whole Software Development Life Cycle
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Exposure to software project lifecycle is a plus
• Experience leveraging Geneos and other monitoring tools such as Splunk, Netcool, Control M and Dynatrace with an analytical mindset to drive identification of patterns/trends to predict problematic situations
• Good communication skills, both verbal and written, with the ability to clearly convey technical information and lead large conference calls
• Strong interpersonal skill that foster collaboration and leverage social skills to influence the conversation direction
• Production experience with SQL is preferred, along with proven experience in Problem Management and Change Management best practices
• Ability to execute and deliver on a multitude of concurrent initiatives in a dynamic environment, working independently as a self-starter and within a team, while handling multiple tasks simultaneously
• Domain knowledge or working experience in cards issuing and / or merchant acquiring would be a plus