Wells Fargo Associate Operations Processor 

Philippines, Caloocan 

625486079

About this role:

Wells Fargo is seeking an Associate Operations Processor. An Associate Operations Processor is responsible for investigation of payment inquiries from Global clients (internal/external) that arise due to incorrect SWIFT, Telex, FED payment instructions and/or investigation of the validity of the funds being transferred to/from the Correspondent Bank. Investigates payment related inquiries or services to clients (Financial Institutions) which includes sending SWIFT, FEDWIRE and CHIPS messages; Return and cancellation of payments; Hold funds in the general ledger and re-effecting payments.

In this role, you will:

• Perform general clerical operations tasks that are routine in nature

• Receive, log, batch, and distribute work

• File, photocopy, and answer phones

• Prepare and distribute incoming and outgoing mail

• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles

• Work under close supervision following established procedures

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

• Bachelor’s degree holder, preferably Business courses

• Experience in Banking Operations, Payments, Settlements with knowledge in SWIFT, Telex and Intellitracs is an advantage or preferred

• Open to fresh graduate ( completed Business, Accounting or any Finance related degree )

• Sound Risk management mindset and a good understanding of compliance, AML / OFAC

Job Expectations:

• Corrects and creates different payment message types ( SWIFT, FED WIRE, CHIPS, Telex ) used by the payment parties

• Team currently supports multiple pools – Unable to Apply, Debit Authorization, Amendment and Cancellation pool @RWF22

• Amenable to work on shifts and PH holiday

13 Mar 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.