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About The Department
Citi has the largest Markets presence of any bank globally. Our physical presence in 60+ countries gives us unrivalled insight into global markets. We trade over 140 different currencies out of our centres, hence our clients benefit from this as well as unparalleled liquidity.
Markets Technology develops innovative technology solutions and focuses on providing exceptional service to our clients in full partnership with our product teams.We deliver customized solutions by utilizing cutting edge technologies to deploy everything from cloud computing to mobile solutions to APIs, creating a competitive advantage for Citi, our clients, our regulators and our stakeholders.
About the Role
We are seeking a seasoned professional with 10+ years (12+ without certifications) of proven track record of PM Oversight or Program/Portfolio Management within the Technology, Banking or Consultancy industry. The incumbent must possess in-depth knowledge of Program and Project Management procedures, along with excellent collaboration, communication and stakeholder management skills. S/he must be able to prioritize tasks, work within deadlines, taking a pragmatic and considered approach, paying close attention to details and be highly responsive to spontaneous requests. The individual is expected to coach and mentor junior associates and coordinate with a diverse team of PMOs to deliver on tight program deadlines. The individual should have experience managing senior stakeholder expectations and be adept at creating and dissolving escalations. Management status update preparation, RAG status reviews & delivery key messages, strong knowledge of SDLC methodologies with a strong mix of analytical & problem-solving skills is required for this role.
Responsibilities:
This role will be accountable for the following responsibilities:
Coordinate across a team of PM’s & PMOs to ensure delivery of projects in accordance with Citi’s SDLC procedures which include many regulatory and compliance mandates.
Project coordination for several areas within regulatory projects portfolio
Assist technology leads and project managers in managing a large portfolio of programs and projects
Enforce a culture of SDLC best practices across the technology group
Maintain existing departmental and Project Office policies and procedures
Liaise with a range of teams from COO, Technology Central Business Office, Technology Leads, and Management Office team, providing insightful financial and business analyses and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals
Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards
Excellent oral and written communication skills necessary to effectively communicate issues, risks and progress on complex processes to multiple stakeholders
Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects
Has the confidence and ability to convincingly structure, summaries, defend and present recommendation
Qualifications:
Educated to bachelor’s degree level or equivalent (technical/STEM subjects preferred)
PMP or similar project management certification preferred
10+ Years relevant experience with PMP or similar certification, 12+ years of relevant experience without certification
Characteristics:
Excellent communicator who can build strong relationships and break down silos
Ability to negotiate and influence all levels of stakeholders within the organization
Exceptional stakeholder management and partnering skills
Ability to create clear and compelling presentations to articulate complex concepts
Presentation in forums such as Steering Committees or Operating Committees
A problem solver keen to find solutions to complex challenges
Exceptional organisational skills, accuracy and attention to detail
Proactive and keen to take ownership of activities
Tenacious and driven, with a desire to drive activities to completion overcoming hurdles
A team player able to collaborate with different teams
An advocate of inclusion and diversity in every way
Ability to design and implement suitable meetings and processes per team requirements and structure
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Time Type:
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