A Typical Day:
- Provide linguistic and cultural expertise in developing strategy to drive international growth, collaborating with both central and local teams
- Provide linguistic and cultural consultancy, localization advocacy, and influence other teams in order to deliver the best possible user experience
- Proactively engage with stakeholders in the market for cultural insights and influence product changes
- Understand challenges in the localization process and lead language quality improvement initiatives at the language and team level
- Take ownership of the strategy to help achieve excellence in translation quality across all platforms
- Partner with translation and QA vendors to monitor and improve quality output of Brazilian Portuguese
- Coordinate language feedback from both users and Airbnb employees
- Develop and maintain linguistic and cultural standards and guidelines
- Help with copywriting for content marketing initiatives
- Proactively engage with internal and regional stakeholders to drive regional product initiatives
- Understand and actively research the needs of Airbnb international users
- Partner closely with the Language Lead to train vendor resources for optimized linguistic output
- Work with Localization Program Managers and Linguistic QA Managers to ensure we ship top quality products internationally
Your Expertise:
- 8+ years of experience managing language quality and localization programs at a strategic level
- Fluency in English and native knowledge of Brazilian Portuguese is a must
- Proven experience in translation, localization and language quality management
- Time management skills, ability to multitask, highly organized
- Ability to show initiative and work independently, and drive initiatives at a strategic level
- Passion for translations and languages
- Experience using online translation software
- Excellent presentation and communication skills
- Experience in project/program management, partner/stakeholder management, with experience working across cross-functional teams and time-zones
- Ability to manage multiple and diverse stakeholders across businesses and leadership levels with excellent communication/presentation skills
*Please submit your resume/CV in English*
This is a permanent role based in our São Paulo, Brazil office.