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Change Manager - POD Leader, Enterprise Technology
Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure.
Your key responsibilities
This is a non-client facing role, with great flexibility to work from a home office with limited travel.
This role is guided by the BRM Service Adoption Change Management Lead.
To qualify for the role you must have
Approximately 8-10 years of experience leading and management complex people side change projects in a change management role
Developing large scale change management plans that include change readiness assessments, stakeholder analyses, success metrics, and communications activities
Previous project / program work in the areas of end-user adoption, mobile, security and/or Microsoft M365 products and services
Exceptional communication skills, both written and verbal for leaders and end users
Ideally, you’ll also have
PROSCI certification is highly desirable
Excellent active listening skills
Experience establishing and maintaining active knowledge of the broad and complex EY technology estate
Strong verbal and written skills with the ability to draft effective business ready communications to senior stakeholders
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Experience across the full project management lifecycle
Demonstrate adaptability having a primary focus but also executing multiple project assignments with varying scope
Formal organizational change management methodologies; experience with agile models and practices
Technical architecture development and instantiation
Consultative questioning, influencing and critical / innovative thinking skills
Advanced interpersonal and stakeholder management skills
Experience managing indirect resources from other EY Technology areas assigned to program tasks
Expertise with reporting and analytics and a strong bias toward data-driven decisions
Experience with content production and planning calendars
Familiarity with gamification, leaderboards and other engagement tactics
Experience
Mind-set of product / service delivery and drive continual innovation and improvements
Executive presence and strong communications, facilitation and presentation skills
Strong delivery skills (e.g., ability to scope/size a project, staff a team with the appropriate skill set, provide subject matter direction and guidance to a team, manage the delivery of an engagement workstream)
Knowledge of and prior experience acting as a technical lead / engineer for ODB
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.
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