Key job responsibilities
- On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems- Communicating with manufacturers and vendors to arrange repair or replacement of faulty equipment and managing local inventory- Provide productive feedback and process improvement ideas- Ability to move equipment between storage and event rooms
- Occasional out of hours work may be required
- Two or more years of experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems
- Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow
- Excellent customer facing skills
- Excellent communication, interpersonal and presentation skills, both oral and written
- Proficient in English
- Strong prioritization and organizational skills with attention to detail
- Avixa CTS, CTS-I or CTS-D or equivalent
- Certifications of training by AV manufacturers (Cisco, Biamp, Dante)
- Experience with network technology including video and audio over IP
- Willing to work in a fast paced global environment where travel might be required
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