Key Job Responsibilities and Duties
- Product Strategy
- Owns and sets the vision for their product/feature, informed by data, user research and overarching vision of their product area
- Lays out a 1y strategy to achieve the vision, as part of their Department's strategy and is able to align all their key stakeholders inc. their team on this strategy
- Owns and defines objectives at Team-level
- Typically owns or collaborates with a Product Marketing Manager to create a go-to-market plan for their product
- Product Delivery
- Prioritises short- and mid-term (<1y) roadmap based on known strategy and objectives
- Identifies risks and dependencies early and plans for mitigations
- Works with the team to establish tactical delivery methodology (e.g. scrum, kanban, hours, points etc.) and execute plans
- Data Fluency
- Identifies and explains the choice of the primary metric, supporting metric and counter metrics
- Understands what makes a solid hypothesis for experimentation
- Understands statistical mechanics of experimentation, such as how to determine test power and sample size
- Understands how to analyse data and present findings to stakeholders and make product decisions with the results
- Defines (with analysts) best ways to present KPIs for tracking product success
- Customer Insight
- Is familiar with techniques to better understand customer behaviour, such as interviews and surveys
- Knows how to gather customer needs and pain points and has experimented with techniques such as story mapping or use case design
- Understands the difference between different research methods and is familiar with the appropriate method for the problems they are solving for
- Is familiar with research practises and principles and can use them in partnership with researchers to distil feedback into actionable hypotheses
- Analyses and distils customer feedback from a variety of sources into actionable hypotheses, uncover unmet needs, validates or invalidates new concepts or improves existing products
- Able to illustrate overall customer behaviour by blending multiple sources of product insights (such as surveys, field research, analytics, operations feedback etc)
- Is familiar with user experience design practises and principles and can use them in partnership with designers to visualise a product problem to help guide their team's direction
- Stakeholder Management
- Identifies other teams and key stakeholders impacted by the current project
- Gathers stakeholders' key requirements and works with their manager to integrate the feedback
- Represents the work of the team in a convincing and engaging way
- Incorporates stakeholder requirements and feedback independently
- Manages stakeholder expectations with timely, concise and clear progress updates, adapted to stakeholder needs and via different mediums (verbal, written, presentation)
- Manages expectations up to Group Product Manager level and occasionally Director level
- Tech Fluency
- Partners with Engineering Manager
- Understands which technical solutions are used to deliver the product
- Advocates for the customer and business in engineering tradeoff decisions.
- Actively learns the technical side of their work
- Understands what the most critical elements of the technical solution are and can explain and justify the chosen technical solutions
- Ensures a high-quality user experience with our products by showing technical awareness and understanding of risks.
- Builds bridges between technical and non-technical stakeholders
- Community Impact
- Participate in the PM craft community outside of their Track and contribute where relevant.
- Encouraged to organise craft sessions for and with other PMs in their Track.
- Encouraged to be an interviewer for PM roles
Qualifications & Skills
- Product & Tech Team
- Product Track (GPMs/Directors)
- Product Community
- Internal Stakeholders
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide;
Working in a fast-paced and performance driven culture;
Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
Promote and drive impactful and innovative engineering solutions
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Need more flexibility in your work week? We are happy to consider part-time, and reduced working week opportunities* (min. 32 hours per week, subject to terms and conditions)
Application Process:
Let’s go places together:
This role does not come with relocation assistance
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
