Citi Group Trade Processing Analyst 

Malaysia, Penang 

621154274

AtCiti

Responsibilities:

• Create customized transaction services reports based on data analysis

• Monitor and research errors to ensure adherence to audit and control policies

• Resolve transaction services issues and use technical expertise/ judgment to conduct complex analysis

• Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors

• Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade operations team interacts with others business unites in accomplishing objectives

• Assist with providing informal guidance or on-the-job-training to new team members as required

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bachelor’s/University degree or equivalent experience, preferably a recognized tertiary qualification in Banking, Business, Finance, Economics, Accounting or Management

• About 2-4 year experience in Customer Service, preferably in Trade.

• Exposure to Client interaction and should have a flair for customer service intelligence.

• Good communication and interpersonal skill. Consistently demonstrates clear and concise written and verbal communication skills.

• Excellent communication skills in English (Read, Write & Speak) is mandatory and proficiency in Mandarin/Cantonese language will be an added advantage.

• Knowledge of guidelines governing Letters of Credit & other Trade products.

• Excellent problem solving & analytical skills.

• Proficient in Microsoft Office Applications.

Education:

Bachelor’s/University degree or equivalent experience, preferably a recognized tertiary qualification in Banking, Business, Finance, Economics, Accounting or Management

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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