As a Quality Assurance Associate within the EMEA Quality Assurance (QA) Team you will be responsible for conducting quality reviews of work performed by Compliance Production teams and EMEA Money Laundering Reporting Officers (MLROs). Your primary focus will be on Quality Assurance of Anti Money Laundering (AML) work items, including Investigations and Suspicious Activity Reports, particularly within the JP Morgan SE Entity/Eurozone branches. As a QA Associate, you will perform targeted reviews, present findings to stakeholders, and drive continuous improvement in compliance functions.
This role is a Controlled Function (‘CF’) - a function in relation to the provision of a financial service which is prescribed by the Regulations as a CF, and as such, you will be subject to the Central Bank’s powers under the Fitness & Probity Regime.
Job Responsibilities
- Conduct ongoing QA reviews of Suspicious Activity Reports (SARs), No-File cases, and Continuous Activity (CAR) functions to ensure compliance with controls and standards.
- Investigate and assess the reliability and integrity of data, validate conclusions, and evaluate assumptions.
- Identify key issues, trends, and observations, and effectively communicate summary results to stakeholders.
- Perform root cause analysis and recommend solutions to address deficiencies and improve business processes.
- Collaborate with teams across locations to ensure timely completion of quality reviews, maintaining consistency with the Global QA framework.
- Raise complex and sensitive issues to stakeholders and management in a concise and persuasive manner.
Required Qualifications, Capabilities and Skills
- Exceptional research and analytical skills with keen attention to detail.
- Proficiency in analyzing large data sets and making informed decisions.
- Excellent written and oral communication skills for clear articulation of testing results.
- Ability to translate technical data into business reports and presentations for Senior Management, with proficiency in MS Excel.
- Strong interpersonal skills to build relationships and influence outcomes.
- Effective problem-solving abilities.
Preferred Qualifications, Capabilities and Skills
- Experience in the Financial Services industry, particularly in Anti Money Laundering/ Financial Crime
- Background in Investigative or Compliance-related Quality Assurance/Controls.
- Proficiency in German is a significant advantage, with additional European language skills being beneficial.