Support and Maintenance of Oracle Fusion Cloud as Software as a Service (“SaaS”) for its current applications: ERP (Enterprise Resource Planning) and EPM (Enterprise Performance Management).
Your key responsibilities
- Analytical, problem solving and troubleshooting: diagnosing and resolving complex issues
- Business process analysis: understanding and analysing client business requirements and translating them into functional specifications for Oracle application, customisation and configuration.
- Requirements gathering conducting workshops, interviews, and meetings with clients to gather business requirements, perform gap analysis, and propose appropriate Oracle solutions.
- Business process mapping: mapping and documenting existing business processes and recommending improvements to align with Oracle best practices and industry standards.
- Data migration and conversion: data mapping, extraction, cleansing, and migration from legacy systems to Oracle applications, ensuring data integrity and quality.
- System configuration and setup: including defining organisation structures, setting up user roles and responsibilities, managing workflows, and customising application forms and reports.
- User training and support: conducting user training sessions to ensure effective adoption of Oracle applications, as well as providing post-implementation support and issue resolution.
- Functional documentation: preparing detailed functional documentation, including requirements
Skills and attributes for success
- Senior: Minimum 2 years’ experience with Oracle Fusion Cloud
- Knowledgeable in IT Service Management and Change Management framework (such as ITIL)
- Knowledgeable in working with ITSM tools (i.e. Service Now, Jira)
- At least 1 Oracle Cloud Fusion certification relevant to the module being supported
Technical Skills (ERP/EPM):
- Oracle ERP Cloud Expertise: Strong practical experience in Oracle ERP Cloud, with a focus on the following modules:
- Procure-to-Pay (P2P): Proficient in Common Procurement, Self-Service Procurement, Invoicing and Payments, and Purchasing processes.
- Expenses Management: Demonstrated ability to implement and manage expense reporting and control.
- Intercompany Data Reconciliation (IDR): Hands-on experience in managing intercompany transactions and reconciliations.
- Oracle EPM Cloud Proficiency : In-depth knowledge and practical application of Oracle EPM Cloud, specifically in Enterprise Planning and Budgeting Cloud Service (EPBCS)
- Oracle applications (E-Business Suite & Fusion Cloud SCM): implementing, configuring, and supporting various modules, such as accounts payable, supply chain management
- Skill in creating Reports and Analytics (OTBI or SQL)
Soft Skills:
- Strong communication and interpersonal skills (written and spoken English)
- Solid analytical and problem-solving skills: Critical for troubleshooting issues and developing innovative solutions.
- Client-centric and process oriented: Able to follow establish and follow clear processes while liaising with client
Building a better working world
Our offer of employment is contingent upon the successful completion of a background check and pre-screening requirements. The candidate acknowledges that all the information provided must be accurate.