Acts as trusted advisor on strategic accounts and faces to client middle and top management level
Implementation SAP Convergent Charging, Convergent Invoicing and proficient with tools i.e. core tool, cat tool, Bart tool and IEC.
Design and configure Consume to cash, Pre-paid and post-paid scenarios of cross industries
Designing and configuration of e2e convergent charging processes with Integration of SAP Convergent Invoicing, Convergent Mediation and SOM,
Designing and configuration of Charge plans, charges, and refill plans, refill logic, translation tables, pricing macros etc.
Possess decent understanding of Java API’s and SOAP Web services.
Hands on in designing Rating Process, Charging Process, Refilling and Rerating, Session Rating.
Conduct show & tell workshops to demonstrate e2e customer service processes which are triggers from customer engagement
Prepare business process design document, Functional specification configuration documents and test scripts as per the project requirements
Design and configure Business Master Data, Account determinations, taxation procedures, collections strategy, Dunning procedure
Design and configuration financial customer care processes
Support knowledge sharing initiatives and identify training needs for strategic areas
Define and maintain consulting services definition & maintenance and service delivery to the customer
Engage with C-level stake holders in understanding business requirements, current solution landscape and propose newer solutions and applications that provide enhanced value from customer perspective
Provide expert consulting services for customers
What you bring
If this sounds like you, do you also bring:
Possess in depth knowledge in the Implementation of BRIM Convergent Charging & Convergent Invoicing processes for cross industry
Experience in implementation of S/4HANA BRIM solution for cross industry customers
Hands on experience and deep knowledge of account receivables, accounts payables, security deposits, instalment plan, collection strategy, refunds, write-off, reconciliation
Deep understanding of SAP's S/4HANA Utilities solution and service offerings including packaged solutions
Clear alignment and cooperation across Client and SAP teams.
Experience in gathering requirements from Customers, Preparing the Business Process Design Document, configuring the system and preparing functional specifications and project relevant documentation.
Innovation mindset in identifying and developing new cross-customer topics.
Graduate / Post-Graduate degree in Management, in Commerce or CA, ICWA, IT or Engineering, or equivalent Telecom industry experience.
Certification on BRIM will be plus
Excellent communication and presentation skills
Team player and ability to work successfully in culturally diverse environments.