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Apple Apple Support College Program - Home Advisor months Ireland, Cork 616172561
08.02.2025
Minimum Qualifications
- Currently enrolled as a full-time student in University in Ireland, and enrolled through December 2025 or later
- A private workspace that is free of noises and distractions with ergonomic chair, desk
- A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address
- Available for full-time training 39 hours per week from June/July 2025, committed to working part-time for a minimum of 20 hours per week during the college semester
- Successful completion of background check and initial training
Preferred Qualifications
- Passion for customer service and ownership of the customer experience, including comprehensive issue resolution
- Approach opportunities flexibly and with good judgment
- Model high standards and demonstrate quality, honesty and accountability
- Able to navigate difficult conversations and display resilience after challenging situations
- Potential to effectively tailor communication and style to differing audiences
- Able to self-manage and work independently in a fast-paced, constantly changing environment
- Thrive on a team where expertise is shared and feedback is valued
- Effective time management, including ability to multitask, organize and prioritize
- Able to research and grasp technical information across multiple tools while respecting customer privacy
- Potential to acquire skills in technical troubleshooting and an eagerness to learn and take on new challenges
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