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Citi Group Operations Support Senior Analyst 
Poland, Masovian Voivodeship, Warsaw 
613274584

08.04.2025

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do:

  • Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems

  • Influence decisions through advice and counsel as well as facilitate services to others in area

  • Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables

  • Liaises with multiple teams across the Operations department

  • Coordinate and contribute to initiatives that support the goals of the Operations function and overall business

  • Assume informal and formal leadership role within team as well as coach and train new recruits

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

  • Acts as SME to senior stakeholders and /or other team members.

  • Appropriately assess risk when business decisions are made.

What we'll need from you:

  • 5-8 years of relevant experience

  • Experience with automated end-to-end sourcing tools

  • Proficient in Microsoft Office

  • Ability and experience working in a fast paced, high pressure environment

  • Proven organization and time management skills

  • Demonstrated problem-solving and decision-making skills

  • Consistently demonstrates clear and concise written and verbal communication skills

  • Fluent English


Education:

  • Bachelor’s degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (
2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

  • Award-winning pension plan,​ multisport, holiday allowance

  • Private Medical Care Program, Group Life Insurance

  • Consideration for annual discretionary bonus

  • Employee Assistance Program

  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

  • Flexible work arrangements to support you in managing work - life balance

  • Career progression opportunities across geographies and business lines; Mentoring Programs

  • Socially active employee communities with diverse networking opportunities

Time Type:

Full time

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