Microsoft Technical Principal Program Manager 

Taiwan, Taoyuan City 

613188156

As aTechnical Principal Program Manager

Required Qualifications:

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• 5+ years of experience supporting Financial Services Industry (FSI) customers or working directly within a Financial Services company
  • Includes hands-on experience or direct industry roles
  • Demonstrated ability to understand and address FSI-specific needs.

• 1+ year(s) of experience leading technical discussions and managing customer relationships

  • Includes partnering with Azure developers and service teams
  • Experience generating joint roadmaps, tracking project schedules, and driving governance programs.
• 3+ years of experience managing cross-functional and/or cross-team projects.

Other Qualifications:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis,
  • OR product development
  • OR equivalent experience.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 20, 2025.

• Focused on top Financial Services Industry (FSI) customers. The candidate is expected to apply their knowledge of the Financial Services Industry (FSI) as they craft solutions informed by the customer’s specific needs, in partnership with the Azure Product Groups (PGs).

• Scale Azure’s ability to service the Financial Services Industry (FSI) segment by generalizing learnings from specific customers so that the solutions meet the needs of the broader Financial Services Industry (FSI) customer base.

• Lead technical discussions with Financial Services Industry (FSI) customers, partnering with Azure developers and service teams. Own the customer relationship from an Azure Core standpoint, including managing customer expectations, identifying risks, and proposing data-based mitigations.

• Generate a joint roadmap for both Microsoft and customer engineering teams, track project schedules, drive development of staging and implementation plans, and lead governance programs.

• Define success criteria and build relationships for implementing multiple feature areas for crucial cross-functional projects. Coordinate efforts, ensure alignment, and gain buy-in across the business.

• Drive continuous improvements to the platform by tracking Customer Reported Issues (CRIs), identifying patterns across customers, and prioritizing requirements from different engagements. Partner with other teams to track relevant performance metrics.

• Drive continuous improvements by validating use cases and writing test cases from scratch. Provide expertise needed for departments to collect performance metrics, oversee customer support, and define, lead, and mentor others in direct customer engagements.