The successful candidate will work closely with Product Managers, Developers, QA, writers, and others to understand new features, use cases, and customer scenarios to:
- Write and publish new feature guides, administration guides, reference materials, and use-case scenarios for new software releases
- Write concepts and tasks, including super tasks
- Use images to supplement text
- Receive and address feedback with the goal of filling content gaps and continually improving content Contribute to a strong, nimble, positive, and effective team
We Are Looking For:
- Experience working in software development environments
- Ability to convert complex technical information into clean, concise, and coherent end-user documentation in plain English
- Strong command of standard American English grammar and usage
- Experience using some or all of the following software: MadCap Flare, Adobe InDesign, and Adobe Illustrator
- BA or BS degree, preferably in computer science, computer engineering, electrical engineering, MIS, English, or a related field
The Canada base salary range for this full-time position is expected to be between $61,000 - $82,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.