KLA Software Engineer Applications 

China, Shanghai 

612773029

Job Description:

• Installation/upgrade/technicalsupport of 5DA product
• Project management for beta and product adoption at customer site
• Support HQ and local Business Unit to achieve their business goals

Responsibilities

• Provide highly visible customer support through the performance of on-siteinstallation/upgrades,as well as overseeing any necessary diagnoses, troubleshooting, service, and integration of customer in-house software or MES.
• Instruct customers in the operation and maintenance of the system.
• Serve as company liaison with customer on administrative and technical matters for assigned projects.
• Interpret customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, product marketing, or engineering to improve the qualities and features.
• Maintain a dedication to high quality and high customer satisfaction. Requires good communication skills with internal/external customers, computer operation & diagnostics understanding. Need to have process orientation and have a broad software system understanding.
• Position requires domestic and international travel to support customers worldwide

Minimum Qualifications

Qualifications

• Major in Computer Science/Management Information System or related
• Oracle administration and PL/SQL
• Linux administration
• Programing ability in one or more of the following languages C#/C/C++/Perl/Python
• Experience installing and maintaining an enterprise application
• Good software documentation skills are required.
• Good problem solving skills are required.
• Domain knowledge of semiconductor manufacturing
• Experience with K-T Analyzer or 5D Analyzer
• Experience with Klarity Defect or Klarity ACE is a plus
• Programing experience and Unix/Linux shell scripting
• Understanding of UNIX/Linux
• Understanding of relational databases
• Understanding of software development and architecture is desirable
• 30% ~ 50%Domestic or International travel required