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KLA Software Engineer Applications 
China, Shanghai 
612773029

12.03.2025

Job Description:

  • Installation/upgrade/technicalsupport of 5DA product
  • Project management for beta and product adoption at customer site
  • Support HQ and local Business Unit to achieve their business goals

Responsibilities

  • Provide highly visible customer support through the performance of on-siteinstallation/upgrades,as well as overseeing any necessary diagnoses, troubleshooting, service, and integration of customer in-house software or MES.
  • Instruct customers in the operation and maintenance of the system.
  • Serve as company liaison with customer on administrative and technical matters for assigned projects.
  • Interpret customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, product marketing, or engineering to improve the qualities and features.
  • Maintain a dedication to high quality and high customer satisfaction. Requires good communication skills with internal/external customers, computer operation & diagnostics understanding. Need to have process orientation and have a broad software system understanding.
  • Position requires domestic and international travel to support customers worldwide

Minimum Qualifications

Qualifications

  • Major in Computer Science/Management Information System or related
  • Oracle administration and PL/SQL
  • Linux administration
  • Programing ability in one or more of the following languages C#/C/C++/Perl/Python
  • Experience installing and maintaining an enterprise application
  • Good software documentation skills are required.
  • Good problem solving skills are required.
  • Domain knowledge of semiconductor manufacturing
  • Experience with K-T Analyzer or 5D Analyzer
  • Experience with Klarity Defect or Klarity ACE is a plus
  • Programing experience and Unix/Linux shell scripting
  • Understanding of UNIX/Linux
  • Understanding of relational databases
  • Understanding of software development and architecture is desirable
  • 30% ~ 50%Domestic or International travel required