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JPMorgan Payments Operations - Vice President 
Japan, Tokyo 
612675449

21.08.2025

As a Payments Operations Vice President in the Payments Operations team, you will lead the local team, overseeing strategic direction, innovation, risk management, and regulatory compliance. This role requires a visionary leader focused on operational excellence, fostering innovation, and maintaining compliance. You'll play a pivotal role in shaping the future of payments operations in Japan, aligning with global strategies and local market needs.

Job Responsibilities:

  • Lead the Japan Payments operations team for flawless execution.
  • Provide leadership on local clearing and settlement requirements and ensure operations deliverables are met with a focus on control and client satisfaction.
  • Communicate status updates and provide KPIs to senior management.
  • Foster innovation and continuous improvement within the team.
  • Promote cross-functional collaboration for diverse perspectives and solutions.
  • Implement automation and AI-driven solutions for efficiency.
  • Mentor and develop a high-performing team in a collaborative environment.
  • Ensure compliance with regulatory changes in Japan and liaise with regulatory bodies.
  • Collaborate with cross-functional teams for seamless operations.
  • Manage stakeholder relationships with local and regional partners.
  • Focus on risk and controls, consulting with compliance partners.

Required Qualifications, Capabilities, and Skills:

  • Bachelor’s Degree
  • Minimum 8 years of experience within the Financial Services Industry
  • Strong understanding of Payments and Transaction Banking industry with knowledge of payments clearing and products like FXYCS, Zengin, SWIFT, FX.
  • Proven track record in senior management roles, ideally with regional exposure.
  • Experience partnering with offshore teams for Japan Payments Operations.
  • Excellent communication and interpersonal skills for diverse stakeholder collaboration.
  • Business proficiency in both Japanese and English
  • Leadership capabilities to inspire and motivate teams.
  • Organizational and time management skills in a fast-paced environment.
  • Analytical and problem-solving skills with the ability to synthesize information.
  • Experience in large-scale transformation implementation.

Preferred Qualifications, Capabilities, and Skills:

  • Experience in leading large teams in Payments or related fields.
  • Ability to build a strong talent pipeline and develop leaders.
  • Experience in driving strategic, local, and regional projects.
  • Proficiency in managing challenging conversations and performance management.
  • Experience in high-growth, start-up environments with adaptability and agility.