Global-e SaaS Application Admin 

Israel 

612108197

Responsibilities:

· Oversee the day-to-day configuration, administration, support, third-party integrations and optimization of different SaaS applications.

· Implement best practices for application usage, collaborate with cross-functional teams, and stay updated on product updates and industry trends.

· Troubleshoot and provide solutions for technical issues and escalations

· Provide technical support, conduct training sessions, and create/maintain technical documentation.

· Work collaboratively within the team and with individuals at all organizational levels, external vendors, and clients.

· Minimum of 2 years of experience as an Administrator for one of the following SaaS-based applications: Zendesk, Atlassian (Jira, Confluence), Monday.com, HubSpot, DocuSign, Salesforce, etc. – Must

· Experience with API integrations preferred.

· Experience with SQL, JavaScript, HTML and Java – preferred

· Proven ability to design and implement new processes and facilitate user adoption.

· Experience with large multifaceted projects and international business is advantageous.

· Resourceful, innovative, and strong problem-solving skills.

· Highly organized, detail-oriented, and able to multi-task in a fast-paced environment.