דרושים Manager Sales Compensation Strategy Transformation ב-Salesforce ב-Canada, Ontario, Old Toronto

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• Key Responsibilities:

  • Ensure complete and accurate employee data and compensation plan detail

  • Navigate in various Salesforce and compensation systems in order to compile all key elements of compensation plan information into a single document

  • Distribute incentive compensation plans to sales employees and ensure timely acceptance of plan documents.

  • Triage questions and issues identified by the sales employees in relation to their compensation plans

  • Partner with the Global Sales Compensation Administration team to ensure that the required compensation data is provided on a timely basis for the administration of incentive payouts.

  • Collaborate with Design and Operations Team to ensure design and policy decisions are executed, including new fiscal year and mid-year design changes

  • Partner with other teams on cross-functional projects in order to develop process efficiencies

  • Translate business/operational needs to systems teams

  • Enable business partners on areas of expertise

  • Analyze compensation plans data to provide actionable insights. This involves gathering, cleaning, and interpreting data using various tools and techniques to identify trends, patterns, and correlations.

  Experience/Skills Preferred:

  • BA/BS degree

  • 2+ years experience in Finance, Accounting, Project/Program Management, or Sales Compensation/Sales Operations function

  • Strong Microsoft Excel/Google Sheets skills; Experience with Salesforce

  • 2+ years experience in Tableau and SQL

  • Strong analytical, written, and oral communication skills; process oriented.

  • Experience participating in and delivering process improvements

  • Ability to manage programs and processes globally

  • Experience with Salesforce platform

  • Time management skills and experience meeting tight deadlines

  • Ability to accurately compile and analyze both quantitative and qualitative data

  • Strong attention to detail and the ability to multitask

  • Excel experience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

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You'll be part of a team that is dedicated to designing and implementing best-in-class compensation programs that empower our salesforce to drive profitable customer outcomes. This is a chance to be a strategic partner, working with leaders across the organization to ensure key initiatives like sales enablement is communicated and delivered successfully and with impact. You'll be part of our hybrid model, working in the Toronto office 3 days a week.

• Manage Strategic Projects: You'll project manage large-scale global enablement projects from start to finish, ensuring key deadlines are met and stakeholders are aligned.

• Analyze and Optimize: Dive into the data to analyze the effectiveness of our compensation plans and enablement programs. You'll use your insights to recommend and implement improvements that directly impact sales performance.

• Facilitate Key Events: Take the lead in coordinating and facilitating major events like our annual GIC Summit, a critical training and alignment session for the upcoming year.

• Engage with Stakeholders: Collaborate with a wide range of business partners and leaders, preparing clear and compelling presentations to communicate project updates and key initiatives.

• Drive Surveys and Feedback: Coordinate and analyze the results of our global sales survey, using the feedback to inform future compensation strategies.

• Perform Ad-Hoc Analysis: Support the team with a variety of data analysis and operational tasks as needed, demonstrating your versatility and problem-solving skills.

• A self-starter with a proactive and curious mindset.

• A strong communicator who can articulate complex ideas clearly, both verbally and in writing.

• An analytical thinker with a proven ability to work with large datasets and turn them into actionable insights.

• A meticulous project manager who can manage multiple, complex projects simultaneously without missing a beat.

• Someone who is comfortable preparing and presenting content to leaders and external stakeholders.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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Responsibilities:

• Be the renewals owner for resolving sophisticated customer issues and mitigating potential attrition during the contract term.

• Provide accurate 6 month rolling forecasts for your assigned renewal region through accurate maintenance of renewal opportunities.

• Leverage existing processes and reporting as well as performing detailed forensic analysis (usage and contract) for early identification of potential attrition.

• Be the expert and provide guidance to the extended team on optimal resolutions

• Work closely with Sales, Customer Success, Finance, Pricing, Legal, and the Renewals team to streamline the resolution process including notifications and approvals.

• Responsible for creation of replacement contracts and detailed quotes with approvals.

• Provide renewals management with regular status updates, concise summaries of highly complex issues and accurate transparency to forecasted attrition and advance as needed.

Minimum Requirements:

• Proven success in a Sales, Renewals, Operations or Account Management.

• Strong analytical background with proven problem-solving skills.

• Proven track record to work at a detailed level with multiple cross-functional internal collaborators as well as the customer to build a case and drive consensus.

• Strong customer leadership skills.

• Excellent negotiation skills.

• Highly effective communication skills and capable of explaining sophisticated situations clearly and credibly across all functions and levels of the organization.

Preferred Requirements:

• Experience with Salesforce along with a high level of proficiency with Salesforce Reporting capabilities

• Experience working with a large global sales organization

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Applications for this position will be accepted on an ongoing basis.

Duties and Responsibilities:

• Manage a full-lifecycle sales process, prospecting customers via phone, email, referrals, LinkedIn, Salesforce relationships, partners, etc.

• Identify appropriate business contacts, qualify and drive leads through the sales pipeline

• Engage in technical discussions with potential clients through product demonstrations and presentations with Director, VP, and C Level prospects

• Manage accounts and contacts within through the entire sales lifecycle

• Respond to customer inquiries and requests

• Establish and maintain long-term relationships to enhance future revenue opportunities

• Ability to match our sales process with customer buying processes

• Able to be in territory 1-2 times per month, up to 4-5 days at a time

Desired Skills:

• 7+ years of technology based sales experience, enterprise experience is preferred

• B2B experience in the Software / SaaS environment preferred

• Knowledge and experience working with

• Proven track record of consistently delivering at and above quota

• Excellent oral and written communications skills

• Ability to work in a fast paced, team environment

• Ability to multi-task, take initiative, prioritize, and manage time effectively

• Bachelor’s degree in Business, Communication, Marketing or related field is strongly preferred

You may be aligned to various clouds that integrate with or benefit from channel revenue management solutions, such as Sales Cloud.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

You may be aligned to the following verticals and/or clouds:

• Enterprise Corporate Services
• Financial Services
• Healthcare & Life Sciences
• Retail & Consumer Goods
• Comms, Media and Tech
• Public Sector
• Marketing Cloud
• Slack
• Mulesoft
• Tableau
• Marketing Cloud
• Specialization Cloud​

Your Impact:

• Hire, Train, and Develop a team
• Develop teams into sales-ready candidates for future Account Executive positions
• Create Industry Specific Pipeline Programs to drive Pipeline and Revenue
• Motivate Individuals and Team to exceed objectives through coaching, regular broadcast of results, and creative incentives
• Regularly report on Team/Individual Results - Pipeline Generation, Quality of Pipeline, Revenue Forecasting
• Work closely with Marketing on defining Campaign follow-up and reporting
• Work closely with Executive Leadership Team and Sales Leaders to ensure Pipeline Quality/Quantity and proper follow-up
• Work closely with Operations to make recommendations on process improvements
• Identify and make recommendations for improvement in the areas of Process, Efficiency, Productivity

Your Qualifications:

• Depending on the segment, the years of experience and skills needed to be successful will vary from 3+ yrs of sales leadership experience developing a team of seven or more quota carrying sales people. In addition, a bachelor's degree is strongly preferred.
• Strong background in leading sales teams
• Shown ability to create hard-working teams and lead them to success
• Excellent presentation and executive engagement skills
• Excellent negotiation skills
• A self-starter that can thrive in a fast paced environment

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Your Impact

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.

• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.

• Help your customers achieve their business goals and outcomes on the Salesforce platform by:

• Coordinating the completion of the Signature Success catalog of services as required for your customer.

• Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.

• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.

• Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.

• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.

• The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.

Minimum Requirements

• Industry Knowledge: 10+ years total experience working in the financial industry, such as banks, securities firms, credit card companies, or insurance companies, or engaging with clients in the financial industry as a consultant or systems integrator.Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.

• Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.

• Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.

• Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.

• Knowledge of software development process and design methodologies.

• Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.

Preferred Requirements

• Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, B2C Commerce Developer, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant).

• Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.

• Experience working with Enterprise-level customers.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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