SAP Solution Customer Success Manager f/m/d SAP Business AI 

India, Karnataka, Bengaluru 

611185984

Role:

• Use Enterprise integration/application tools to design, develop, troubleshoot, debug and deploy integrations/applications for customers
• Work independently as part of multi-cultural teams delivering SuccessFactors / SAP HCM integrations to the customers
• Ability to lead a team from a technical perspective and enable effective communication between the team and the stakeholders.
• Troubleshooting complex integration issues
• Has deep understanding of the Successfactors products to aid in workshops and architect solutions.
• Keep the customer satisfaction levels high by providing timely services to customers.
• Work with global teams regularly and handle multiple projects/technical tasks at any point of time.
• Conducting Requirement Gathering Workshops & Trainings
• Ability to grasp application and integration concepts of new products quickly and efficiently.
• Up to 20% travel may be required.

Role Requirements:

• Bachelors/Master’s degree in Computer Science or Engineering with 12+ years of IT experience
• At least 7+ years of experience on SAP Cloud Platform Integration
• Strong design and development skills using SAP Cloud Platform Integration
• Strong SAP/Successfactors API knowledge and /or experience
• Good knowledge of SAP Successfactors standard integrations
• Good Knowledge of SAP Cloud methodologies
• Good experience & knowledge on multiple SuccessFactors / SAP HCM Solutions like Employee Central, Payroll and/or Talent modules
• Hands on development experience in technologies including UI5, Java, Javascript, Node.JS or Express.JS added advantage
• Strong communication skills

Meet Your Team:

• Strong Experience in delivering Successfactors cloud integration and technical services by collaborating closely with Product Management and Operations.
• A time tested methodology, business process and remote delivery model to deliver the best quality, accelerated time to value and ideal customer experience.
• Very experienced in implementing Successfactors cloud integrations from various modules like EC, Recruiting, Onboarding, Payroll, Learning to SAP S4Hana, SAP On premise and 3rd party cloud vendors
• Very experienced in implementing Successfactors cloud integrations by using Cloud Platform Integration (CPI/HCI), PI, Boomi and Integration Center based Integrations
• Very experienced in implementing Successfactors cloud HR ABAP Programming skills with integration experience on HR and Payroll
• Collaborate with Product (and give feedback) to simplify Integration platform and the packaged Integrations
• Very experienced in data replication and migration for various entities like User, organization, time and etc.

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