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As a Cloud Solution Architect - Modern Work (this is a customer facing role), you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft 365 Enterprise Services technical subject matter expertise you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects. You will achieve this by operating and driving impact across the customer lifecycle from deployment through to usage and expansion. This role demands a strong “Learn it” mindset as you will primarily be focused on working with leading edge/emerging technologies (incluiding M365 Copilot) in a dynamic customer environment.
Required/Minimum Qualifications
· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR equivalent experience.
Additional or Preferred Qualifications
· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR equivalent experience.
Fluency to read, write and speak English and Spanish.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Certification in one or more of the following technologies preferred:M365 Fundamentals, Teams Administration, M365 realted certifications.
Breadth of technical experience and knowledge, with depth / SME in two or more of the following M365 solutions:
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