EY GDS BSGA 

Philippines, Taguig 

610610905

Customer support:

• Engagement support: In-depth knowledge to support the client engagement management process, including tracking and reporting time and expenses as needed
• Financial management support: Pivotal role with the engagement teams to provide reports and manage the billing process
• Client Relationship Management (CRM): Support EY’s CRM tool
• Document preparation & management: Use EY branding standards to create and format

documents/presentations

• Travel arrangements: Provide travel options, book air and ground travel using our online system, as well as associated logistics
• Meeting & event coordination including technology and catering where required

Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success
• Ability to effectively meet customer needs, taking responsibility for customer satisfaction
• Ability to maintain effectiveness and professionalism when experiencing change in work

• tasks and/or the work environment
• Ability to work in a fast-paced, team environment and under pressure of deadlines
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment
• Embraces change and has experience with process redesign
• Motivated and driven to continuously improve by learning new skills

To qualify for the role, you must have

• Post secondary education and/or equivalent relevant experience
• Proficiency in Word, Excel and PowerPoint, with proven ability to learn customized software/tools
• Proficient in English (oral and written)

Ideally, you’ll also have

• General understanding of financial principles as they relate to the billing of chargeable time
• Professional services firm experience

being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

and build trust in the capital markets.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.