JPMorgan Technical Customer Success Associate 

United Kingdom, England 

609727725

Lead innovative projects with your technical expertise and project management skills, driving growth and innovation in a dynamic setting.

Job Responsibilities

• Work collaboratively with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business objectives.
• Apply advanced analytical reasoning to evaluate program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Proactively identify hidden problems and patterns in data, using these insights to drive improvements in coding practices and system architecture.
• Contribute to a team culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities, and Skills

• Extensive experience in stakeholder management.
• Excellent interpersonal and communication skills.
• Strong presentation skills, with extensive experience using PowerPoint and Excel.
• Strong influencing and motivational abilities.
• In-depth knowledge of the payments domain.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with Agile environments.
• Familiarity with development ecosystems is a plus.