SAP SAP iXp Intern - Customer Success Program Coordinator 

Brazil, Pará, Itaituba 

609434818

meet with mentors, make new friends across the globe and create a thriving personal network.
gain cross-functional skills from our virtual and in-person learning sessions, diverse subject-matter experts, and project deliverables.
with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.Position title:

In this role, you will support our Global Customer Success Partners (CSPs) to build best-in-class customer experiences, with a focus on various support areas. Specific areas of focus may include (but are not limited to):

• Program management: collaborate internally with key stakeholders, support programs coordination, and process optimization
• Business Insights and Analytics: support development, measurement, and tracking of business insights used in customer adoption. Drive customer feedback channels to identify improvements in the product and customer success processes.
• Content Strategy & Management: supporting and maintaining community sites, web properties, customer communication assets
• Solution Adoption Execution: support the development of assets and playbooks to help CSPs drive solution adoption within their customer base, including customer facing and internal resources

Qualifications:

• Education: Currently pursuing a Bachelor's or master’s degree in Technology, Business, Marketing, Communications, or related field
• Communication Skills: Excellent verbal and written communication skills, with a strong ability to present ideas clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills, with the ability to build and maintain relationships with customers and team members.
• Analytical Skills: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and able to utilize strong analytical skills to process and interpret data, translating findings into actionable plans
• Time Management: Effectively manage assigned tasks and meet deadlines
• Motivation: Self-motivated, proactive, and eager to learn with a passion for sales and technology.
• Team Player: Team player, with a self-starter attitude and the ability to work with minimal direction. Build and maintain strong relationships with internal stakeholders. Collaborate effectively towards mutual goals and interest
• Language skills: Business fluent in English

What We Offer:

• Mentorship : Work alongside experienced professionals who will guide and support your professional development.
• Networking : Opportunities to network with industry leaders and peers within SAP.
• Growth : Exposure to a fast-paced, innovative work environment with potential for future career opportunities within SAP.

*Please add your CV in English

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