IBM Design Researcher 

India, Karnataka, Bengaluru 

607135587

Your Role and Responsibilities

• Plan, design, and conduct research using qualitative and quantitative methods to develop actionable insights that drive both strategic and tactical decision-making
• Collaborate with the cross-functional team to prioritize research needs
• Synthesize research to translate insights into actions and requirements to help define project scope, goals and deliverables
• Guide business goals to align with user needs and translate business requirements into research goals and design objectives
• Help designers shape scenarios and user flows through insights of generative research
• Communicate findings as actionable artifacts such as user personas, empathy maps, scenarios and journeys, mental models, market analysis, and much more
• Actively schedule playbacks and present research to all different levels of stakeholders

Required Technical and Professional Expertise

• Expertise in design thinking/human-centered design
• In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design)
• Research experience with ability to scope research, lead fieldwork, conduct interviews, perform desktop research, lead synthesis and communicate findings
• Ability to facilitate design thinking workshops with diverse product and functional teams
• Strong interest in complex, technical systems
• Strong written and verbal communication skills (i.e. storytelling and documentation)
• Experience using agile principles towards the delivery of product
• Develop mid-level literacy in AI
• Proficiency with design research tools such as Mural, Airtable, Keynote, research survey tools, and other design software tools.

Preferred Technical and Professional Expertise