As an Account Development Representative, Your impact will be:
Demonstrate a history of overachievement on sales quotas, including renewals, upsell, and cross-sell opportunities within the existing customer base, and thrive in a high-pressure environment, consistently achieving and surpassing aggressive targets.
Develop and implement strategic plans within the assigned territory in partnership with the Sales Director.
Work towards assigned contract revenue goals while ensuring the competitiveness of the company’s contracts, referencing the company’s GTM strategy for uplift on renewals.
Lead commercial conversations within customer engagements, navigating negotiations to achieve mutually beneficial outcomes.
Qualify inbound and event leads by understanding customer needs, pain points, and business objectives to assess alignment and potential fit.
Draft contracts accurately and promptly in accordance with client specifications and company pricing guidelines.
Accurately forecast business targets and opportunities in the assigned territory.
Cultivates and strengthens ongoing client relationships, focusing on revenue growth and client satisfaction.
Drive outcomes through effective collaboration and communication with extended teams, including but not limited to customer success, revenue operations, finance, sales engineering, and product teams.
Demonstrates and communicates customer value frequently.
Ensure any account issues are resolved quickly by leveraging resources from across the company as needed.
Working closely with Customer Success, partner to develop and implement customer retention strategies tailored to individual client needs.
Collaborate with Marketing and Customer Success to grow the library of customer testimonials.
Utilizing referrals and existing business relationships to identify new business opportunities within existing customers.
Maintain a sales-focused approach with a determination to improve effectiveness and achieve outstanding results.
Collaborate on special projects as assigned, contributing to the overall success of the team.
Engage with prospects and customers across Latin America, requiring professional-level communication in English, Spanish, and Portuguese .