Key Responsibilities:
- Customer Satisfaction - provide excellent customer service by responding rapidly to customer requests and prioritizing a solution.
- Scheduling - Co-ordinate / schedule staff attendance on site in an efficient and effective manner.
- Service Delivery Standards - Ensure that all work of staff and contractors is conducted in a safe, efficient, and professional manner.
- Contractual compliance - have in-depth knowledge of the site contracts and ensure that all work assigned to self and others is done in a compliant manner.
- Documentation - ensure that all applicable documentation (e.g. service check sheets, receipts, Purchase Orders) are collected and managed in compliance with the contract and with Honeywell processes.
- Process Improvement - Evaluate and re-design workplace processes and implement as applicable.
- Database management - Conduct appropriate database management of contracts, projects and service jobs
Key Experience and Qualifications:
- Commitment to customer satisfaction.
- Good communication - both verbal and written.
- Self-motivated and the ability to work independently without supervision.
- An ability to work under pressure.
- A strong commitment to safety and a safe working environment.
- Financial experience.
- High level of coordination experience.
- Ability to understand, interpret and comply with contracts and contractual requirements.
- Ability to obtain a National Police Clearance.
- Ability to obtain NV1 clearance.
- Valid driver’s licence.
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Finalist 2019 AHRI awards – Best workplace diversity and inclusion program.
Additional Information - JOB ID: HRD233579
- Category: Business Management
- Location: 5/390 Stuart Highway,Winnellie,Darwin,NORTHERN TERRITORY,0820,Australia
- Nonexempt