IBM Application Developer Contact Center - Genesys 

Egypt, Cairo, Cairo 

602149684

Experience as a technical consultantin Genesys PureCloud
with configuration and maintain the solution
Set up the scripts.
Pure Cloud certificationis desired
Excellent communication skills

Professional knowledge related to incumbent’s position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Works on professional projects;work is often reviewed for developmental purposes.
Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.