PayPal Senior Law Enforcement Liaison 

Ireland, Dublin 

601668155

Global Investigations (GI) is seeking a highly talented, self-motivated and analytical individual to serve the EMEA region. A key aspect of this role is to appropriately and accurately respond to lawful requests for customer information from law enforcement and government agencies relating to criminal activity globally. As well, where necessary, this role may include conducting complex investigations to identify financial crime patterns, trending, and typologies, and proactively working with internal and external partners, including law enforcement. This role requires prior experience liaising with regional law enforcement partners, regulatory agencies as well as the intelligence community as well as prior investigative experience with counterterrorism/ terrorist financing, cybercrime, complex fraud/AML, insider abuse, and/or high profile/high priority events. This role also requires a self-starter with the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary.

Primary Responsibilities:

• Key initial point of contact for law enforcement and other government regulatory agencies in the EMEA region, with respect to properly responding to requests for lawful customer information.
• Prioritize and manage tasks across a variety of mediums including case intake and completion, law enforcement data request management, email queue, and any assigned escalations.
• Investigator - Liaison is expected to stay current with policy changes, and drive toward opportunities to enhance current policies and controls in support of the mission and purpose of the Global Investigations team.
• Produce high quality detailed document production while ensuring proper service levels and response time for law enforcement requests and other legal processes as directed while managing sensitive or confidential information.
• As necessary, participate in initiatives and projects to identify patterns, trending, and typologies in support of the mission and purpose of the Global Investigations team, specifically supporting the EMEA region.
• Utilize knowledge, experience and sound judgment to conduct comprehensive, high quality end-to-end complex investigations to identify financial crime patterns, trending, and typologies impacting PayPal and the global user community.
• Engage and partner with internal stakeholders and external partners to identify opportunities for collaboration, raise awareness of investigative findings, and develop recommendations to mitigate risk.
• Ability to present data to a group and testify in legal proceedings, as needed, regarding business records subpoenaed by law enforcement.

Qualifications/Education/Experience/Skills:

• Bachelor’s degree required or equivalent work experience.
• Strong working knowledge of PayPal and/or its subsidiaries, with experience in using PayPal and a strong belief in making the Internet a safe, viable means of commerce.
• Possess a high level of integrity, and be able to manage sensitive or confidential information.
• Capacity to make sound decisions and escalate issues as appropriate to senior management.
• Must be detail oriented, be able to prioritize and handle multiple tasks and meet deadlines.
• Ability to effectively communicate to groups at all levels.
• More specifically, the candidate should be able to explain the PayPal platform in laymen’s terms as well as handle more complex inquiries.
• Minimum of three years professional experience conducting investigations related to counterterrorism/ terrorist financing, cybercrime, complex fraud/AML, insider abuse, and/or high profile/high priority events.l
• Proven ability to analyze large amounts of data in order to report critical information.
• Ability to understand opposing points of view on highly complex issues.
• Proven knowledge of Anti-Money Laundering regulations and guidance such as the Bank Secrecy Act and USA PATRIOT Act.
• Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, etc.).
• Prior law enforcement experience a plus.
• CAMS designation a plus;
• Fluency in written and verbal English is essential. One of the following languages is helpful: Polish, Russian, German, Spanish, Italian.
• Travel, as needed

Competencies:

• Solid writing skills with ability to both write persuasively, and convey complex matters in clear and simple written form
• Expert oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels
• Provide suggestions and demonstrate problem solving abilities.
• Excellent project management, organizational, presentation and interpersonal skills;
• Ability to maintain composure under pressure and make sound decisions;
• Display a high level of professional judgment, commitment, integrity, and teamwork;
• Strong collaboration skills and ability to positively influence teams through a climate of change;
• Results oriented with the ability to identify the long-term effects of decisions /solutions on customers and the business;
• Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, etc.).

Our Benefits:

Any general requests for consideration of your skills, please