Amazon Cloud Support Engineer Networking 

New Zealand, Auckland, Auckland 

601462552

[2024 Cloud Support Engineer Open House in Auckland and Wellington]Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Every day will bring new and exciting challenges on the job while you:
- Learn and use ground breaking technologies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.
What if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call).Hybrid Work

- Experience in Networking - including routing, switching and troubleshooting
- Experience with System Administration and troubleshooting in Linux and / or Windows
- Knowledge of DNS including domain transfers and records
- Knowledge of Network security

- Experience is supporting devices such as Cisco, Juniper, Fortinet, Checkpoint, Palo Alto
- Experience managing full application stacks from the OS through to custom applications
- Experience configuring software-based Load Balancing solutions
- Experience with end-to-end application monitoring, tracing and alerting