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Nokia Customer Solutions Architect 
India 
600509205

22.11.2024
(Hybrid)
  • The ideal candidate will have 12+ years working experience and should be able to:
  • Engage closely with a Internal Teams to understand the solutions to fulfil customer’s needs by understanding the customer’s challenges and architectures and turning that into a customer solution.
  • Provide consulting on Access Network technologies (xDSL and GPON): Customer discussion, problem definition, data analysis and solution design.
  • Act as the solution expert on Nokia Network analyzer Copper and Fiber (NA-C/F)
  • Critically Analyse and Diagnose customer problems
  • Architect detailed plan as baseline for execution
  • Manage & support product trials
  • Conduct access network analysis and work out optimisations
  • Creatively propose network migration scenario’s
  • Manage small customer projects
  • Follow the technical implementation as per Nokia standard during the delivery phase and ensure smooth field deployment and System Integration
  • Follow the offered solution design/architecture presented to customer and verify/adapt it during realization phase.
  • Provide support to pre-sales in defining consulting services for network operators
  • Interact with R&D to advance on critical customer issues and promote product improvements
  • Crosstrain colleagues on latest solutions
  • Good team player
  • Able to demonstrate strong sense of ownership.
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
  • Candidate will be responsible to lead Use Case deployment under delivery responsibilities and as well contribute and lead the efficiency initiatives adhering to the organization goals.
  • Manages client engagements with solution capabilities from multiple sources and technologies.
  • Provides solution consulting service, having expertise in one or more areas, acts as a source of expertise for colleagues.
  • Builds understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction.
  • Be a mentor to the junior team members and as well drive the technical solutions as a team lead.
KEY SKILLS AND EXPERIENCE
  • B.Tech. / BE in Computer Science or Telecommunications from a reputable institution with overall more than 12 years of experience
  • More than >5 years of experience in broadband access deployment, xDSL technology, radio technologies, voice networks or telecom networks operations or equivalent by experiences.
  • Good understanding of Fixed networks will be preferred
  • Exposure and Experience in Wireless telecom domain standards will be added advantage
  • Excellent knowledge in several of the following technology domains/products:
  • Experience in Telecom / Telco Operational environment is an asset
  • Strong knowledge of xDSL or GPON physical layer
  • Competent to define and organise tests for physical layer analysis
  • Expert in Scripting Language like Shell Scripting, Bash. Preference for Python and PL\SQL \ Java competence.
  • Able to perform data mining and analysis (Python / Matlab)
  • Working knowledge and experience on Redhat Linux / Unix and its troubleshooting
  • Good hands-on working on Database systems like MariaDB / mySQL / Hbase / Hive / Impala
  • Working knowledge of OS management and configuration (RedHat)
  • Familiarity with IP networking, voice and data solutions, telecom infrastructures and network operations is plus
  • Soft skills: Proactive communication with customers, good oral and written English.

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

Join us and be part of a company where you will feel included and empowered to succeed.
Job Info
  • Job CategoryCustomer Services
  • Posting Date11/20/2024, 01:14 PM
  • LocationsTower A B, Cyber Green, DLF Cyber City, Gurgaon, Haryana, 122002, IN9A Building, DLF Cyber City, Sector-25A,, Gurgaon, Haryana, 122002, IN(Hybrid)
  • Apply Before02/19/2025, 03:30 AM
  • Degree LevelBachelor’s Degree
  • Job ScheduleFull time
  • Role TypeIndividual contributor
  • Job Identification

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