3M Intercompany Outbound Analyst 

Philippines, Taguig 

600435038

Major Duties and Responsibilities:

• Manages intercompany orders utilizing Corporate ERP (SAP) and/or Legacy Systems COMS (Corporate Order Management System), IOMS (International Order Management System), Salesforce, BPCS, Lotus Notes databases and etc. where applicable.

• Work directly with source of supply locations, BG/division supply chain, functional work streams and/or 3PL freight forwarders to ensure the timely export of international orders.

• Understands and supports the export rules and regulations to comply with source country and international Export Regulatory policies and procedures for international shipments.

• Manageinquires/communication

• Ensure timely completion of Customer Feedback Resolution complaints for assigned countries.

• Identify opportunities and implement solution to improve customer satisfaction and/or processes.

• Actively participates in relevant corporateprograms/initiatives,complies with professional and corporate policies and procedures such as Compliance, Global Financial Standard, and acts in a manner consistent with 3M’s values and ethical standards.

• Provide back-up support to other Intercompany team members as required.

• Support Intercompany, Plant & Country ERP deployments as required.

• Review and maintain documentations, SOPs and job aids as required.

• Good time management in daily operations

• Basic understanding of ICO model

Qualifications:

• Bachelor level university college degree or higher.

• Team Player.

• Flexible in taking ad-hoc assignments as needed (i.e., worktransitions/migrations,SAP and/or other connected application (CAP) deployment activities, lead continuous improvement projects, etc.)

• +2 years of experience in Customer Service

• SAP Experience

• Skilled in using Microsoft Office applications, advanced knowledge in Excel (i.e., formulas, macros) is a plus.

• Self-motivated, fast learner, willing-to-learn and works with minimal supervision.

• Must have high client service, quality oriented and continuous improvement mindset. Lean Six Sigma trained/certified is a plus.

• Work well with teams – esp. virtual and cross-functional.

• Can communicate at all levels of the organization.

• Resourceful, can work well with ambiguity.

• Must be able to multi-task and urgency prioritize

Additional qualifications that could help you succeed even further in this role include:

• Experience in international transacting

• Experience in global transportation

• Experience within multiple supply chain roles (demand, supply, production planning,distribution/transportation)

• Experience working on cross-functional and international teams

• Lean Six Sigma Certification

• Project Management Certification

• Lotus Notes Experience

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.