Microsoft Senior UX Researcher 

Taiwan, Taoyuan City 

597753116

We’d love to talk to you if:

• You’re passionate about applying human-centered design thinking and advocating for strategic and foundational research to identify big picture problems.
• You’re skilled in both qualitative and quantitative methods and have end-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting).
• You’re a detail-obsessed and highly organized person when it comes to designing user research studies and do not lose sight of the big picture when synthesizing meaningful insights that drive innovative design.
• You’re a great storyteller; able to confidently and creatively communicate research insights in ways that influence product and design decisions at multiple levels of leadership.
• You have experience collaborating with design, product management, data science, marketing, and engineering teams around the company and globe, leveraging partnerships for diverse perspective on our products.
• You have experience contributing to broaden multi-discipline team’s creative processes, team building, and our cultural values around diversity, inclusion, transparency, and growth mindset.
• You have experience contributing to the learning and growth of the broader research team.
• You have experience learning and understanding about diverse audiences, their behaviors, context(s) and motivations – across all phases of the customer lifecycle and user journey.
• You can demonstrate empathy for users while balancing the vision and constraints of stakeholders.

Required Qualifications:

• Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
  • OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
  • OR equivalent experience.
• 3+ years relevant domain experience within technology sector.

Preferred Qualifications:

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
  • ORDoctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience.
• 3+ years experience in research methods impacting both product direction and detailed experience design.

UX Research IC4 - The typical base pay range for this role across Canada is CAD $114,400 - CAD $203,900 per year.

Find additional pay information here:
Microsoft will accept applications for the role until July 22, 2025.

• Drive research and UX practices that ensure diversity, equity, and inclusion in our product making decisions.
• Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform the product making process.
• Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders.
• Continuously inform an engineering roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.
• Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines.
• Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering.
• Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations.
• Hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting.
• You are eager to learn and understand about user audiences, their behaviors, context(s) and motivations – across all phases of the customer lifecycle and user journey.
• Demonstrate empathy for users while balancing the vision and constraints of stakeholders.
• Experience working in a fast-paced environment that requires independent time management, task prioritization, and flexibility.
• Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
• Experience building collaborative relationships with peers and stakeholders.
• A high-quality portfolio review presentation is required to interview for this role. Your presentation should demonstrate your strategic research experience, rationale for methodologies chosen, and communication skills.