Adidas MANAGER DIGITAL EXPERIENCE OPERATIONS ECOMMERCE 

China, Shanghai, Yangpu District 

596821142

-As Manager Digital Experience Operations, you will be part of a global team responsible for ensuring the(e.g. .com and app).

-Your focus will be on operational readiness, process improvement, and executional excellence. In this
role, you will primarily support the Korea, Japan, and Emerging Markets (EM) clusters, acting as a key
contact for these markets and working closely with local and global stakeholders to drive efficient
campaign execution and consumer experiences.

-You’ll play a central role in coordinating cross-functional teams, optimizing digital workflows, and
ensuring high-quality execution that aligns with global standards while meeting local needs.
As a secondary focus, you will also contribute to ideating and enabling enhanced digital experiences
internal platforms.• Oversee the execution of campaigns and product launches across adidas digital platforms.
• Ensure operational readiness by managing timelines, tracking deliverables, and coordinating with key stakeholders.
• Support QA, troubleshooting, and go-live processes for assigned markets.

• Act as the operational interface for Korea, Japan, and EM markets — understanding local needs and ensuring alignment with global processes and tools.
• Guide and support markets through campaign execution workflows, from planning through post-launch review.
• Work closely with global functions (e.g. Product, Tech, Analytics) to enable localized execution.
• Collaborate with the global DVM CX team to explore and activate enhanced consumer experiences using existing internal tools.
• Drive adoption, enablement, and best-practice usage of platforms such as LATTE, Amplitude, and campaign delivery frameworks.
• Contribute to upskilling and knowledge-sharing across the market network to ensure tool maturity and alignment with global consumer engagement strategies.
• Contribute to the definition and improvement of campaign-related processes and tools.
• Identify operational challenges and help implement solutions that increase efficiency and consistency.
• Ensure that processes are documented and accessible to relevant teams.
• Share learnings and best practices across markets and functions.
• Support the enablement of local teams through training, documentation, and regular communication.
• Help ensure a consistent level of execution quality across supported markets.
• Agile product teams
• Digital Activation Teams
• Operations & Services Team
• Digital Analytics teams
• adidas Markets
• Global TECH
• External vendors• Degree in Business Administration, Digital Marketing, Information Systems, or a related field (or equivalent experience)
• 5+ years of experience in a digital, operations, or eCommerce environment, preferably in a global or matrixed organization
• Advanced knowledge in respective domain (e.g. Payments, Consumer Engagement etc.)
• Deep understanding of digital operations and consumer journey execution
• Experience in managing highly complex processes, involving multiple teams in different geographies

• Ability to quickly adapt to changing business processes and business partners
• Very good communication & negotiation skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely
• Proven ability to lead through influence and drive alignment across functions

• Comfortable working with enterprise-level platforms and technologies
• Project management and project monitoring experience
• Familiarity with internal tools like LATTE, Amplitude, CMS platforms, and execution workflows is a plus.
• Knowledge of process optimization methodologies (LEAN, 6Sigma, etc…) is a plus
• Fluent English both verbally and written