Citi Group Officer - Cash Management Hybrid 

Philippines, Taguig 

59608196

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you are expected to:

• Manage end to end operational duties of domestic and foreign cash transactions.
• Manage critical payment products of Citi - Mainly PesoNet, PDDTS, RTGS, FX conversion/settlement and Cheque issuance.
• Reach out to Citi corporate clients for any clarifications needed via email or callback.
• Supports the delivery services in line with agreed service standards and turnaround time.
• Service client inquiries on domestic and foreign cash transactions for Payments and Receivables.
• Review and provide disposition on transactions that were tagged for sanction screening. And ensure dispositions are aligned with the Global Sanction Screening Policy.
• Understand the procedures and compliance policies to ensure transactions that post potential risk are processed and adheres to the global policy.
• Coordinate and assist client for any discrepancy from funds transfer instruction initiated by the client.
• Performs reconciliation on transactions processed by the team and addressed any discrepancies and accounting breaks.
• Assist/guide client on the required documentation for their transactions as defined by regulators.
• Liaises across teams and stakeholders to ensure client’s transactions are efficiently processed.
• Coordinate and contribute to initiatives that support the goal of the operations function and overall business.
• Performs investigation on escalated or questioned transactions by clients and stakeholders.
• Participate in UAT/Sanity testing.
• Responsible in regulatory reporting and ensures accuracy of items being reported.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor's/University degree or equivalent experience
• Proven organizational and time management skills
• Demonstrate problem solving and decision-making skills
• Consistently demonstrate clear and concise written and verbal communication skills.
• Able to work under pressure and able to work in extended hours.
• Has the ability to operate with limited level of direct supervision and can exercise independence of judgement.

Time Type:

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