Amazon Factory Product Quality Engineer 

Vietnam, Hanoi 

59453417

WiFi is the new electricity. Outside the smartphone, it’s the technology we depend on the most. The foundation for the modern home. The basement of Maslow’s pyramid. It makes our favorite experiences -- Netflix, Spotify, FaceTime -- come to life.But at best, WiFi is like death by a thousand cuts: dead zones, painful setup, embarrassing passwords, equipment that’s a major eyesore. At worst, it’s complete failure -- usually right when you need WiFi most.
Job overview:
Key job responsibilities
• Own implementation of test and inspection processes for incoming materials (IQC), work-in-process (WIP) and finished goods (FG).
• Project manage and coordinate the execution of Reliability tests, validations and qualifications based on supplier Reliability plans.
• Collaborate with technical teams to ensure the process of DFMEA, PFMEA, Process Flow and QCP are well managed prior to each NPI build phase
• Contribute to the product quality criteria and determine if the product meets expectations.
• Work independently and with project team members to develop, design, control and meet deliverables, including finalizing quality plans, Reliability test plans, manufacturing and inspection documentation and test metrology.
• Collaborate with technical teams to perform root cause failure analysis and implement corrective and preventive actions to preclude recurrence from CAPA and/or CAR
• Oversee quality issues on RMA line and systemically feedback CAPA to production line.
• Conduct manufacturer audits and respond to findings by proposing and implementing necessary corrective and preventative actions.
• Review and verify non-conforming materials to initiate and drive associated corrective actions as required.
• Contribute to final product release activities in accordance with established procedures, production schedules and gate exit requirements.
• Develop and prepare documentation, post reports, drive quality metrics and communication prior to NPI builds and Sustaining programs
• Drive respective teams responsible for issues until a decision or solution is reached
• Track issue and task progresses in JIRA and understand BOM components and layout with a PLM system (i.e. Arena, Agile, etc.)
• Work closely with JDM/OEM DRIs to review potential improvements to address quality issues and risks

• BS degree in Quality/Electrical/Mechanical Engineering
• 5+ years of experience in electronics manufacturing; experience with RF and/or Wi-Fi based products will be a plus
• Excellent computer skills (including, but not limited to: Windows/Mac, Word, Excel, PowerPoint, Visio, MS Project, Internet Search Skills)
• Excellent English communication skills, both written and verbal (Mandarin is a plus)
• Demonstrated problem solving and root cause analysis skills
• Deep understanding on MSA (Measurement System Analysis), Process Quality Control, statistical data analysis, 7QC Tools

• 3+ years of working with New Product Introduction (NPI)
• Experience with industry standards (IEC, UL, ASTM, ANSI, TUV, ISO, IPC, MIL, etc.)
• Proactive self-starter with a willingness to learn and grow attitude
• Effective presentation and project management skills
• Ability & willingness to travel as required for up to 25%