NetApp Cloud Solutions Architect 

Ireland, Cork 

592895858

As a Junior Cloud Solutions Engineer, you will contribute to the growth and evolution of our data services products, with a focus on the groundbreaking Cloud Volumes ONTAP (CVO).

Essential functions:

• Provide technical support to field teams, enhancing deal success and customer satisfaction.
• Assist in hands-on testing and documentation for custom configurations.
• Collaborate with product marketing to develop use-case documentation.
• Contribute to the development and maintenance of sales tools and internal training content.
• Support product advocacy at trade shows and conferences.
• Act as a technical liaison for customer and partner escalations.
• Contribute to early access programs, ensuring successful feature adoption.
• Assist in managing the product enhancement request process and provide input on design and prioritization.
• Collaborate with engineering and product management teams on new designs and participate in technical market analysis.

• Familiarity with at least one "big 3" hyperscaler (AWS, Azure, GCP) is preferred.
• Basic understanding of full-stack technologies, including Operating Systems, Networking, Virtualization, Security/Governance, Finance/Cost Management, Big Data/High Performance Computing/Artificial Intelligence, and Infrastructure as Code.
• Strong written and verbal communication skills.
• Some experience in a Cloud Solutions Engineer or similar role is desirable.
• Demonstrated problem-solving skills, with the ability to tackle simple to moderately complex scenarios.
• Exposure to designing for environments with security requirements is a plus.
• Customer-focused mindset, with an eagerness to understand customer problems and contribute to resolving their pain points.

• Minimum 2 years of hands-on experience with NetApp ONTAP or similar storage platforms.