What you’ll do
This role will become a key member of the team, supporting specific Citi operating model and business process improvement projects and programs across the Firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship. They will report directly to a senior leader within the Internal Consulting organisation but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.
- Drive the analysis of complex sets of data and business processes with limited guidance.
- Independently think through and analyse solutions to problems and develop initial hypotheses, frameworks, and methodologies.
- Support all phases of projects and drive project execution and delivery.
- Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes.
- Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions.
- Work with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team’s knowledgebase.
- Show initiative in performing research and obtaining data.
What we’ll need from you
- Management Consulting experience is required.
- Proven experience in Operating Model, Process improvement and Process Transformation projects for end-to-end processes
- Experience within Banking and Financial Services or another regulated industry is preferred.
- Strong written and verbal communications skills
- Advanced skills in MS Excel, PowerPoint and other data visualisation tools
- Experience analysing processes and creating process maps / user journeys.
- Bachelor’s/University degree.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Programme
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Project and Program ManagementProgram Management
Time Type:
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