Amazon DCO Nights Manager ADC InfraOps 

Egypt, Alexandria, Alexandria 

59177645

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
As a Data Center Operations (DCO) Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment.A day in the life
DCO managers are front-line leaders that ensure all aspects of our hardware and network systems are operational within our Data Center sites. You will guide a team of technical professionals to support this endeavor, along with frequent engagement of the following activities…• Prioritize and assign trouble tickets to data center technicians and operators
• Routinely review ticket queue for large events and address accordingly
• Guide, train, and educate data operations technicians on the best practices related to all service owner issues
• Manage and deliver mid-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Manage a diverse team of data technicians with varying skills
• Maintain the on-call schedule coordinating absence and vacations
• Recruit and train data technicians to ensure appropriate staffing levels
• Write and deliver performance reviews for staffAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 2+ years of managing personnel or equivalent leadership experience
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Experience in hiring and staffing.
- Excellent verbal and written communication skills.
- Linux/UNIX certification and/or administration experience.
- Network certification - CCENT/CCNA, Network.
- Hardware architectures knowledge and troubleshooting experience.