Amazon Cloud Support Engineer Database 

India, Karnataka, Bengaluru 

589818275

Key job responsibilities
Learn and use ground-breaking technologies
As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.A day in the lifeCareer development: We promote advancement opportunities across the organization to help you meet your career goals.
Training: We have training programs to help you develop the skills required to be successful in your role.
Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.· AWS Support is 24/7/365 operations and shift work will be required in afternoon i.e. 1 PM to 10 PM ISTAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s degree OR equivalent experience in a technical position; Requires minimum of 2+ yrs experience in relevant technical position
- Oracle/ Mysql/ PostgreSQL/ SQL Server - DB performance tuning and troubleshooting; Experienced at setting up monitoring / alarming for production DB environments; Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak; Linux/Windows system administration fundamentals; Experienced with Linux/Windows system monitoring and analysis; Good understanding of distributed computing environments; Good understanding on DNS, TCP/IP protocols.
- Excellent oral and written communication skills; Excellent troubleshooting skills with customer service experience / strong customer focus

- Experience with query analyzers and query tuning / slow query optimization etc.; Exposure to Virtualization (VMware, Xen, Hypervisor); Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
- Exposure to security concepts / best practices; Understanding on IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network
- Monitoring / Troubleshooting tools
- Experience in managing full application stacks from the OS up through custom applications