Boston Scientific Documentation Administrator Customer Care Capital Equipment EMEA 

United Kingdom, England, Dacorum 

588451901

Alex Louise Callen
Paul Schepers

About the Role:

We are seeking a highly skilledto provide support to the Customer care and capital equipment organisation in managing controlled documentation of business process, service engineering and operations. This role interfaces with internal customers to ensure an understanding of documentation requirements, methods, associated tools and software.

Your key responsibilities will be:

• Process documentation deliverables:
  • creating and updating documentation in Windchill and SAP,
  • creating and updating supply items in SAP,
  • managing data, procedures and/or processes related to function.
• Review and implement process and procedure changes in SOP’s (Standard Operations Procedures), WI’s (Work Instructions) and KSD’s (Knowledge Sharing Documents).
• Service BOM windchill support (specifically for SDE team)
• Coordinate, organize and/or lead administrative tasks in support of functional area.
• May assist professional and technical staff with special projects.
• May support the L&D team in the creation of job aids and digital content for training purposes where required

Who are we looking for:

• MBO 3 or MBO 4 (Intermediate vocational education),
• Good English verbal and written communication skills,
• Organized in planning and executing activities and detail oriented/ accurate,
• Can work both independent and in a team environment,
• Good understanding of GDP (Good Documentation Practice),
• Excellent stakeholder management and communications skills,
• Strong, proactive work ethic, self-motivating,
• Continuous Improvement attitude,
• Knowledge of Product Lifecycle Management Systems (e.g. Windchill, Oracle, Siemens) is highly desirable,
• Experience with Microsoft office (Word, Excel and Outlook).