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Google Program Manager II Google One Mexico, Mexico City, Mexico City 587355816
Today
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience project managing and delivering technical solutions.
- 5 years of experience managing and delivering data-driven or AI-powered solutions, including at least 5 years in a customer-facing technical role.
- Experience in at least one of the following domains: Generative AI and Process Automation (designing agentic workflows with tools like LangChain) or implementing AI solutions within Contact Center environments.
- Ability to communicate in English fluently to collaborate with international clients and teams.
Preferred qualifications:
- Experience optimizing Large Language Models (LLMs) using techniques like retrieval-augmented generation (RAG), fine-tuning, and building prototypes.
- Experience mapping business processes to agent-based automation solutions.
- Experience designing data analytics pipelines and using deep learning frameworks like TensorFlow, PyTorch, or JAX.
- Knowledge of Contact Center AI solutions and experience with major CCaaS platforms (e.g., Genesys, Avaya, Five9).
- Understanding of the machine learning life-cycle and machine learning operation best practices (e.g., model monitoring, CI/CD).
משרות נוספות שיכולות לעניין אותך
