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Google Director Technical Support Google Cloud APAC 
Singapore 
587120301

10.11.2025
Minimum qualifications:
  • Bachelor's degree in Engineering, Computer Science, or equivalent practical experience.
  • 15 years of experience in engineering.
  • Experience in providing support services.

Preferred qualifications:
  • Experience managing complex escalations.
  • Leadership experience in technical support, preferably with Cloud products, with strong management, capacity planning, resource optimization, and team development skills.
  • Excellent strategic thinking and problem-solving skills, and ability to drive innovation and operational excellence in fast-paced, high-growth environments.
  • Deep technical expertise in cloud products and the technology stack, including the ability to design and implement cloud architectures and solutions.
  • Customer-centric mindset and excellent communication and collaboration skills.
  • Ability to communicate in Mandarin fluently.