Amazon Edge Delivery Manager DCC Communities 

United States, Georgia, Atlanta 

584270248

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Some high-level responsibilities include:
•Prioritize and assign deployment tasks to field engineers.
•Coordinate team resources to deliver project tasks including, cross team support, change management, maintenance window support, and potential off-hour needs.
•Manage inbound racks and hardware from receiving through on-site deployment milestones.
•Manage the quality of vendor installed cabling and associated orders in a colocation environment.
•Apply project management skills, provide coaching and create internal documentation.
•Guide, train and educate staff on deployment processes and required customer SLAs.
•Provide weekly and monthly reports supporting MBRs, internal metrics and team goals.
•Handle project escalations, host weekly staff meetings and cross functional partnerships.
•Recruit and train field engineers while maintaining appropriate staffing levels.
•Recommend, document, and oversee AWS policies and procedures.
•Partner cross functionally to drive awareness and compliance of AWS safety standards.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

•Bachelor's degree or equivalent combination of education and experience.
•5+ years of experience managing a team of technicians or field engineers.
•3+ years of experience in a data center or colocation environment.
•3+ years of experience with rack deployment and vendor management.
•3+ years of knowledge related to network cabling, optic types, and test equipment.

•5+ years leading a team of technicians or field engineers in a colocation environment.
•Demonstrated experience with optical technologies such as DWDM as well as experience building physical connectivity using copper and fiber optic cabling.
•Developing operational metrics to drive internal team efficiency as well as representing your team and technical area of responsibility to senior management.
•Contribute to the creation and implementation of process improvements as well as strong organizational and planning skills including time management.
•Broad understanding of colocation infrastructure, installation and cage/room design as well as experience with switches, routers, optic types, optical muxes and test equipment.
•Meets/exceeds Amazon’s leadership principle requirements for this role.
•Meets/exceeds Amazon’s functional/technical depth and complexity for this role.