Microsoft Digital Solution Area Specialist - AI Workforce 

Taiwan, Taoyuan City 

582779406

In the

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience

Preferred Qualifications

• Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience

• Customer First Mindset
  • Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by AI, world-class data, marketing systems and platforms.
• Sales Execution
  • Engages in conversation with customers aligned to their industry and collaborates with account and partner team to drive and qualify new opportunities and build pipeline.
  • Leverages AI to be well-informed about the customer and be a trusted advisor
  • Identifies customer business and technology readiness, proactively builds external stakeholders' mapping, implements strategies to accelerate the closing of deals, contributes input on strategies to drive and close prioritized opportunities, coaches junior team members in deal plan execution, and implements and maintains strong close plans.​
• Scaling and Collaboration
  • Applies role orchestration model and navigates the Microsoft organization to bring the best impact to the customer.​
  • Collaborates with partners, develops joint proposals with partners, and contributes to developing partner strategies.
  • Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
• Technical Expertise
  • Lead technical demonstrations of AI Workforce solutions to explain and prove the capabilities of Microsoft solutions relative to the customers business and technical objectives.
  • Leads with technical intensity across M365 Copilot and M365 Core, with ability to conduct demos end to end on workloads.
  • Leverages and shares competitor knowledge across solution areas as a subject matter expert to make informed decisions on pursuit
  • Leads conversations and sets up events within Microsoft, mentors others and develops strategies for best practice sharing, initiates conversations with prospective customers/partners at events, acts as a subject matter expert in one or more solution area(s).
  • Collaborates with the 'compete' SMEs internally to analyze competitor products, solutions, and/or services and implement strategies. ​
• Delivers Results Through Teamwork
  • Drives the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams
  • Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
  • Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.