Capital One Senior Manager Product Management Cloud Reliability Platform 

United States, Virginia, Richmond 

582378130

West Creek 6 (12076), United States of America, Richmond, Virginia Senior Manager, Product Management, Cloud Reliability Platform

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered

  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

• • Demonstrate a growth mindset - effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

  • Support in prioritizing feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

  • Create buy-in for the product vision both internally and with key external partners

  • Act as a product evangelist to build awareness and understanding

• • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and drive Product growth by aligning it to Capital One’s mission.

  • Scope and prioritize activities based on business and customer impact

• Technology Driven

  • Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

  • Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

  • Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

• • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

  • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

• Cloud Enthusiast :has expertise in, or are excited about, cloud services experience

• Excellent at communications :understands the importance of storytelling and are growing this craft

• Excited by new technology: you use it, you learn new tech, ideally in your past you built it.

• Energized by engaging with engineers: they are your users, you bring empathy and understanding to the challenges they face day in and day out

• Product management expert: building product strategies, operationalizing product metrics, building business cases and impactful features and products

• Comfortable working in the gray space: you are comfortable working through ambiguity and the change management that comes with it

We want you if you are:

• Intellectually Curious.You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

• Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you

• Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.You have strong problem solving skills and willingness to roll up your sleeves to get the job done.

• Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

• Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

• Team Player.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in product management or at least 5 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• Understanding of Resilience Engineering and Chaos Engineering concepts

• AWS Certified Cloud Practitioner certification

• AWS Certified Solutions Architect - certification or extensive experience in AWS

• MBA or Master’s degree

• 5+ years of experience in Agile product management

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product Management San Francisco and San Jose, California (Hybrid On-Site): $210,900 - $240,700 for Sr. Mgr, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.