Amazon Reliability Engineer eero 

Vietnam, Hanoi 

581938660

The Role:
What you'll do: ● Develop system, packaging and accessories reliability plans with goals and quantifiable results: ISTA, MTBF level, ALT, 85C/85RH etc. tests.
● Perform DFR (Design for Reliability Reviews) and DFMEA (Design Failure Mode Effects Analysis) reviews by partnering with Engineering and Manufacturers to achieve key reliability goals (i.e. design margin analysis, preferred parts, suppliers, component/system, alternative components or technologies).
● Execute reliability qualification plans by driving external labs and leveraging internal resources.
● Support system level products (routers) reliability testing, DOEs, and studying/developing new test cases.
● Verify suppliers’ reliability calculations and tests at component level in partnership with Component, Supplier Quality and Supply Chain engineers.
● Write Engineering Verification Test plans, execute plans, and create test reports.
● Define a set of production reliability tests and methodologies (packaging, accessories and products), such as ORT, ESS, FMEA, DFX, etc. in order to ensure field reliable parts and products.
● Apply metrics for monitoring the field reliability performance and dynamically act on the findings with corrective actions, using best-in-class methodologies such as 8D, fish bone, 6 Sigma, DMAIC, FMEA, and SPC.
● Identify field trends and set up alerts using applications such as Weibull++ or JMP to perform sound analysis and predictions based on field data.
● Report on findings at core team meetings to reach consensus on the actions to be applied.
● Report critical issues and findings to executive leadership for directions and/or escalations.
● Analyze failures from field, production and qualification tests providing improvement suggestions, based on the failure mechanisms and root causes, to Develop Engineering, Manufacturers and Customer Support.
● Create a culture of continuous improvement at eero and inspire best practices by writing guidelines, providing feedback, solutions, applying innovative metrics and measurements, planning DOEs, and benchmarking the state of the art in comparable industries, technologies and companies. Hanoi, VNM

● Technical Degree (BSEE, BSME, BSCS, Physics, Industrial Engineering, other)
● 8+ years of combined experience in Packaging, Accessories and Product Reliability Engineering and Testing for New Product Introductions and Sustaining.
● 5 to 10 years of experience in consumer electronics manufacturing; experience with Sensors, RF and/or Wi-Fi based products will be a plus
● Experience with industry standards (ISTA, IEC, UL, ASTM, ANSI, TUV, ISO, IPC, MIL, etc.)
● Demonstrated excellent leadership, communication, interpersonal skills.
● Results driven, team player, proven ability to influence design teams and cross-company teams.
● Must have the ability to thrive in a fast-paced, team-oriented environment.
● Familiarity with documentation required for manufacturing assembly & test of RF systems, particularly BOMs, Schematics, Block Diagrams, Release Notes, System Requirement Documents, Assembly Instructions, MFG Test Instructions.
● Ability to work independently on testing & diagnosis of system failures down to the board level and component level product, including test, debug and repair. Work with Design Engineers to resolve issues via reliability test results.
● Strong analytical, technical, problem-solving skills.
● Strong verbal & written communication skills, excellent interpersonal skills, ability to work in a variety of locations (office, external labs, customer sites, contract manufacturers)

● Familiarity with various operating systems (Mac, Windows, Linux) both GUI and Command Line
● Familiarity with various programming languages and tools (LabVIEW, C/C++/C#, Excel VBA, Python, Scripting, HTML/XML, scripts, batch files, Weibull++, JMP) and test equipment such as stain gauge, environmental chambers, impact and vibration testers, power supplies, salt spray and UV testers, etc.