Boston Scientific Senior Sales Operation Specialist 

South Korea, Yongin-si 

581631103

Purpose Statement

• Be part of the APAC core team for Sales Operations harmonization project; to map the process of sales operations in each country and BU for the assigned countries &/or areas
• Support the APAC Senior Sales Operations Manager in building up processes and tools for change management
• Lead all sales operations related process training for the assigned countries and/or areas

Roles & Responsibilities

• Support the APAC Senior Sales Operations Manager in strategic projects, providing requirements, information on sales processes and practices, conducting impact analysis, sharing pain points/opportunities and other responsibilities as they arise from such programs for the assigned countries and/or areas
• Collaborate with commercial and functional teams to implement Commercial Excellence programs to drive competitive advantage and program management mechanisms/dashboards to track implementation and progress against Key Performance Indicators (KPIs)
• Execute analysis to extract and summarize different types of data and provide insights and recommendations to the leadership team
• Scope of processes for Sales Operations may include:
  • Pricing process
  • Rebate process
  • Product bundling process
  • Master data management
  • Contracting
• Work with the country teams to identify and map core processes of sales, sales operations (including interfaces with customer care, marketing, finance, and others) for the assigned countries and/or areas
• Prioritize the mapping of sales operations processes for the countries and/or areas assigned; standardize sales operations processes within the assigned country/areas, using APAC processes as the benchmark
• Set up project framework and provide guidance to the project managers as and when necessary on managing the project
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements)

Requirements

• Candidates should possess 10+ years of relevant experiences in managing sales operation processes, preferably at a regional level
• An excellent communicator with fluency in both written and spoken English
• An exceptional high EQ with the ability to manage all levels of stakeholders and complexity within a matrix organization
• Highly analytical coupled with strong stakeholder management skills
• Ability to work under minimal supervision with the ability to independently determine and develop various approaches to solutions
• Meticulous and strong in process mapping and developing process roadmap on a regional platform
• Collaborative and brings about best practices in working towards a centralized function
• Able to work on issues of moderate to complex nature where analysis of situations or data requires evaluation of a variety of factors, including an understanding of current business trends
• Business travels as needed

Preferred Requirements

• Previous experience working in sales teams
• Relevant experience in the healthcare/medical device industry within multinational companies
• Project experience with ERP systems/process improvement in a commercial area