PayPal Internal Controls Director 

United Kingdom, England, City of London 

581391546

Essential Responsibilities:

• Establish overall business and technical strategies for entity management that significantly impact PayPal operations.
• Advise on complex legal and regulatory compliance issues related to corporate structures.
• Influence executive-level decision-making through strategic insights and recommendations.
• Ensure the efficient operation of the organization’s diverse entities by maintaining compliance with laws and regulations.
• Lead initiatives that promote effective governance and risk management across the organization.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

PayPal has been operating in the UK for over 20 years, serving millions of merchants and consumers across our two-sided platform and offering a wide range of payments, credit, crypto, and other adjacent products and services.

Job Summary: Internal Controls Director, PayPal UK, First Line of Defence (FLOD)

You will lead the design, execution, and continuous improvement of thewithin the UK First Line of Defence, ensuring compliance with all applicable legal, regulatory, and policy requirements. This includes oversight of operational and financial controls, governance processes, risk management, and assurance activities to safeguard PPUK’s control environment.

Key Responsibilities

• Lead and continuously enhance the UK Internal Controls Framework across all business processes, ensuring alignment with PayPal’s global standards and UK regulatory expectations;
• Act as the Entity Control Lead (ECL) for PPUK, accountable for the design and effectiveness of internal control processes and reporting.
• Oversee control testing, risk assessment, and remediation activities , ensuring timely escalation and resolution of material weaknesses or deficiencies.
• Embed a proactive controls culture across PPUK through education, communication and engagement with the team.

Governance and Assurance

• Chair and contribute to relevant governance forums to provide insight on control performance, risk themes and emerging issues.
• Provide regular reporting to the PPUK Board and senior management on the effectiveness of internal controls and progress against remediation actions.
• Partner with Group Internal Audit and Second Line Risk functions to ensure alignment in scoping, testing and remediation of control activities.
• Work with the PPUK COO team to ensure internal control obligations are fulfilled and governed for our outsourced service arrangements .

• Oversee the maintenance of control documentation (e.g. control libraries, process maps) and ensure they remain current and aligned with entity and group standards.
• Drive process improvements and automation opportunities to enhance control efficiency and data integrity.
• Support the design and implementation of controls for new products, services, and systems , ensuring that risk management and governance standards are embedded from inception.

• Serve as a trusted advisor and subject matter expert to senior management and business leaders on internal controls and risk management matters.
• Collaborate with global PayPal Enterprise teams to influence control strategy, frameworks and methodologies for local adoption.

Qualifications, Experience, and Skills

• 10+ years of professional and leadership experience in internal controls, risk management, or audit within the financial services industry , ideally in a UK-regulated entity.
• Strong understanding of UK regulatory requirements , internal control frameworks and risk management methodologies.
• Proven experience delivering high-quality control environments in complex, matrixed or global organisations.
• Exceptional written and oral communication skills, including experience presenting to Boards, regulators and external auditors.
• Demonstrated ability to manage, influence and collaborate across multiple stakeholder groups and lines of defence.
• Track record of driving control remediation, assurance and process improvement initiatives .
• Prior supervisory experience and ability to lead and develop a small, high-performing team.

Travel Percent:

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Our Benefits:

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Any general requests for consideration of your skills, please.